DIAMOND POINT — Water customers in this East Clallam County community hope to turn off the tap on a rate increase at a state Utilities and Transportation Commission meeting in Olympia on Thursday.
At issue is a $3.12 per month boost for an average customer of the Diamond Point Water System, one of four owned by Gregory Roats under the banner of Aquarius Utilities LLC of Poulsbo.
While a vocal trio of customers complains of bacteria in the water, poor pressure and failing pipes and pumps, Roats calls allegations of poor service “very surprising.
“It’s totally untrue, and I totally disagree with it.
“There’s a few customers who just simply cannot be satisfied, no matter what we do.”
About 100 customers, however, have signed petitions opposing the increase, said Leslie Farrell, one of the protest organizers.
Roats responded, “Those complaints are really the work of two or three people multiplied by the number of times they could get a signature.”
